Samples
Résumé
Two stories about the kind of work I do — and further down, the quotes and history I keep close.
Two stories about the work
The vendor that vanished
A vendor managing the finances of 150 medical offices in East Texas collapsed without warning. The plan on the table was a blanket settlement: pay everyone the same, move on. My job was to estimate what that payout might be — I was 25.
I built a Python model to decode years of backup files that came with no data dictionaries, and found the mispayments weren't uniform: some providers had been overpaid, some underpaid. A bulk settlement would have closed the books and quietly shortchanged the smallest clinics. So I pulled our data environment up live in the boardroom and showed the CEO the specific clinics with the biggest discrepancies — I could barely type the SQL, my hands were shaking so hard. The strategy pivoted to targeted settlements. We recovered over $100M, avoided regulatory penalties, and the small clinics were made whole.
The onboarding clock
New-client onboarding took 140+ days, and everyone had learned to live with it. I led a sprint to fix it: mapped the workflow end to end, ran sessions with 30+ staff, enforced one success metric across teams that had each been grading themselves differently.
The part I'm proudest of isn't the number. An analyst on the team had been written off before we started — I was warned she "wasn't very good." I gave her what she'd actually been missing: the trackers, the deck formats, the meeting-notes structure, and then real responsibility — she led client interviews with detailed debriefs after each one. When the project lead reviewed our final deck and complimented slides she assumed were mine, I corrected her: the analyst drew those. She was promoted three months later. The clock, for the record: 140+ days down to 89.
Quotes I live by
- "To be ignorant of what occurred before you were born is to remain always a child."
- "There is nothing more powerful than an idea whose time has come."
- "Life's not knights on Horseback"
- "In preparing for battle I have always found that plans are useless, but planning is indispensable."
- The Great Barrington News (1890!) is credited with this sage bit of advice: "It is well to make the best of this world, for you'll never get out of it alive."
- When Ida Tarbell went after Standard Oil, John D. Rockefeller was so deeply rattled he refused to ever say her name out loud, referring to her only as "that poisonous woman." Today, we call her work the foundational masterpiece of investigative journalism. RIP Tarbell you would've loved podcasts.
- When Julius Caesar famously crossed the rubicon to start the Roman civil war, he said: "The Die is Cast." But the historian Plutarch tells us he said the words in Greek. Which have the same translation — but it would've made them probably a quote from a famous play at the time. Caesar would've had a movie quote in his instagram bio today...
- In the Civil War, Gen. U.S. Grant faced a choice everyone thought was obvious: take Vicksburg to seize the Mississippi. He had just successfully run the Confederate blockade and finally had men on the eastern side of the Mississippi. But Grant shocked the world when he maneuvered toward Jackson instead. In a now famous letter written after the successful campaign, President Lincoln himself admitted "You were right and I was wrong." I think we can all admire humility in a leader.
Education & skills
George Washington University — B.A. International Affairs, Magna Cum Laude. Stack: SQL, Python, R, Ruby, Excel VBA; Agile/Kanban/Scrum; Jira, Salesforce, Workfront, OpenAir. Languages: English; Italian; Korean (student).